Terms & Conditions

Please read these terms before using Property Tax Hawk. By checking the box on the free check, or by otherwise using this website, you agree to these terms. This is a plain-language agreement; a complete legal version may be added before launch.

1. Acceptance of these terms

By accessing or using this website — including running the free assessment check or purchasing the guided abatement packet — you agree to be bound by these Terms & Conditions and by our Privacy summary. If you do not agree, do not use the site.

2. What Property Tax Hawk is — and is not

Property Tax Hawk is an automated information-aggregation, issue-spotting, and form-preparation service. It helps Massachusetts homeowners gather and organize publicly available and user-provided property and assessment information, flag possible issues worth looking into, estimate possible tax impact, and prepare common abatement paperwork such as Massachusetts State Tax Form 128. Its checks and comparisons are designed to surface questions to investigate, not to determine the correct value of any property.

Property Tax Hawk is not a law firm, attorney, certified public accountant, tax advisor, real estate appraiser, broker, or government or municipal agency. It does not provide legal advice, tax advice, appraisal services or opinions of value, representation, or filing services, and using the site does not create an attorney-client, accountant-client, appraiser-client, or any other professional relationship. Nothing on the site — including any check result, comparison, estimate, or Hawk Chat response — is an appraisal, an opinion or determination of value, or an assessment of your property, and none of it should be relied upon as such.

2a. Hawk Chat and other interactive or AI-generated features

“Hawk Chat” and any similar interactive or AI-generated feature are provided only to help you spot possible issues and understand general Massachusetts property-tax concepts. They are issue-spotting aids, not advice, and are not legal, tax, or appraisal advice, an appraisal, an opinion of value, or an assessment of your property. Responses are generated automatically, may be incomplete, out of date, or wrong, and are limited to general information about your own result; they do not tell you whether your assessment is in fact too high or how any board would decide. Do not rely on Hawk Chat. Independently verify anything it says with your city or town and, where appropriate, a licensed professional. Do not enter information you consider confidential.

3. No professional advice

All content, scores, estimates, comparisons, and prepared documents are provided for general informational purposes only and are not a substitute for advice from a qualified professional. Massachusetts assessment, abatement, and appeal rules are technical and fact-specific. For advice about your particular situation, consult a licensed attorney, tax professional, or appraiser.

4. Information sources and accuracy

The service aggregates information from third-party and public sources (such as statewide and municipal assessment records) and from information you provide. We do not independently verify these sources and do not warrant that any information — including assessed values, comparable properties, tax rates, deadlines, or forms — is accurate, current, or complete. Public records and town requirements change. You must independently verify all facts, figures, forms, deadlines, and filing requirements with your city or town before relying on them.

5. Form preparation; you file it yourself

Where the service prepares a document (for example, a pre-filled Form 128), it does so solely from the information you provide, to help you save time. You are responsible for reviewing the document for accuracy, signing it, and filing it yourself with the appropriate board of assessors or other authority, by the applicable deadline. Property Tax Hawk does not file documents, submit anything on your behalf, communicate with any town, or track or guarantee any deadline for you.

6. No outcome guarantee

Whether an abatement or appeal is granted, and in what amount, is decided solely by the local board of assessors, the Massachusetts Appellate Tax Board, or another authority — not by Property Tax Hawk. We make no promise, prediction, or guarantee of any reduction, refund, savings, or other outcome. Any figures shown are illustrative estimates only.

7. Fees

The assessment check is free. The guided abatement packet is offered for a flat one-time fee as stated on the site. Fees are for the preparation tools and information provided, not for any result, and are not contingent on any outcome.

8. Your responsibilities

You agree to provide accurate information, to use the service only for your own lawful property-tax purposes, and to independently confirm all deadlines, forms, and requirements with the relevant authority. The quality and usefulness of any output depends on the accuracy and completeness of the information you provide.

9. Disclaimer of warranties

The service and all content are provided “as is” and “as available,” without warranties of any kind, express or implied, including any implied warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the service will be uninterrupted, error-free, or that any information or document will be accurate or sufficient for your needs.

10. Limitation of liability

To the maximum extent permitted by law, Property Tax Hawk and its owners, operators, and contributors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any lost savings, lost refunds, missed deadlines, lost opportunities, or loss of data, arising out of or relating to your use of (or inability to use) the service, even if advised of the possibility of such damages.

To the maximum extent permitted by law, our total aggregate liability for any and all claims relating to the service will not exceed the amount you actually paid to Property Tax Hawk for the service giving rise to the claim in the twelve (12) months before the claim (and, for the free check, this amount is zero). Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

11. Indemnification

You agree to indemnify and hold harmless Property Tax Hawk and its owners and operators from any claims, losses, or expenses arising out of your use of the service, your submissions, or your filings with any authority.

12. Changes to these terms

We may update these terms from time to time. Continued use of the site after changes are posted constitutes acceptance of the updated terms.

13. Governing law

These terms are governed by the laws of the Commonwealth of Massachusetts, without regard to conflict-of-laws rules.

14. Contact

Questions about these terms? Please use our contact page.